Privacy
Policy.

This website is operated by Mariaka, a freelance digital marketing business based in Australia. We provide digital marketing services including website design, content creation, email marketing, social media strategy, and AI-powered marketing solutions.

We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

We only collect information that’s necessary to provide our services to you. This includes:

• Contact information — your name, email address, and phone number when you fill out a contact form or enquire about services
• Purchase information — your name, billing address, and order details when you purchase a service through our WooCommerce store
• Payment information — processed securely by our payment provider (we never store your card details)
• Communications — any messages you send us via email or contact forms
• Usage data — how you use our website, including pages visited and time spent (collected via Google Analytics)
• Technical data — your IP address, browser type, and device information

We do not collect sensitive information such as health data, government identifiers, or financial account details beyond what is needed to process a transaction.

We use your information to:

• Process and fulfil your service orders
• Respond to your enquiries and provide customer support
• Send transactional emails such as order confirmations and delivery updates
• Send marketing emails if you have opted in (you can unsubscribe any time)
• Improve our website and services based on how people use them
• Comply with our legal obligations

We will never use your information for purposes other than those listed above, and we will never sell your data to third parties.

We only share your information with trusted third parties where necessary to run our business:

• WooCommerce / WordPress — our website and shop platform
• Payment processors — to securely handle transactions (e.g. Stripe or PayPal)
• Mailchimp — if you opt in to our email list
• Google Analytics — anonymous website usage data
• Google Site Kit — website performance monitoring

All third-party services we use are required to handle your data securely and in accordance with applicable privacy laws. We do not sell, rent, or trade your personal information.

Our website uses cookies — small text files stored on your device — to make the site work properly and to understand how it’s being used.

• Essential cookies — required for the website and shop to function (e.g. keeping items in your cart)
• Analytics cookies — help us understand visitor behaviour so we can improve the site (via Google Analytics)
• Preference cookies — remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site function, particularly the shop.

All payments made through mariaka.net are processed securely by our payment provider. We do not store your credit card details on our servers at any time.

Payment processing complies with PCI-DSS standards to ensure your financial information is handled safely.

Under the Australian Privacy Act, you have the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Ask us to correct inaccurate or outdated information
• Request that we delete your information (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

To exercise any of these rights, simply get in touch using the contact details below. We’ll respond within a reasonable timeframe.

We keep your information only for as long as necessary:

• Order records — kept for 7 years to comply with Australian tax law
• Contact enquiries — kept for up to 2 years
• Email subscribers — kept until you unsubscribe
• Analytics data — anonymised and retained per Google Analytics settings

We may update this privacy policy from time to time to reflect changes in our business or legal requirements. When we do, we’ll update the date at the top of this page. We encourage you to check back periodically.

Continued use of our website after any changes means you accept the updated policy.